Refunds and Returns
All digital products are non-refundable. Consultations are refundable if they are cancelled 24 hours before your consultation time. If you are unsatisfied with your consultation, you can request a refund of 50% of the cost if you request it within 7 days of your consultation. If you are unsatisfied with your custom curriculum, I will offer you a refund of your total cost minus the $20 deposit. Please contact melissa@pockethomeschool.com to request a refund.
Disclaimer
Everything on this website is intended for general education use only and does not constitute any sort of legal relationship.
Privacy Policy
PRIVACY POLICY
- Visit our website
at http://www.pockethomeschool.com or any website of ours that links to this Privacy Notice
- Use
SMART Homeschool Society .A membership for homeschool parents
- Engage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.names
phone numbers
email addresses
mailing addresses
usernames
passwords
contact preferences
contact or authentication data
billing addresses
debit/credit card numbers
financial data
information revealing religious or philosophical beliefs
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
“crash dumps” ), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
“ WHAT ARE YOUR PRIVACY RIGHTS? “ below.
- To deliver targeted advertising to you. We may process your information to develop and display
personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: https://pockethomeschool.com/refunds/ .
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- Consent. We may process your information if you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display
personalized and relevant advertising content for our users
Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments
Affiliate Marketing Programs
Data Analytics Services
Finance & Accounting Tools
Payment Processors
Sales & Marketing Tools
Website Hosting Service Providers
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to
honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Google Analytics
We may share your information with Google Analytics to track and6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:Contact us using the contact information provided.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the sectionCategory | Examples | Collected |
---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information |
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | ||
Transaction information, purchase history, financial details, and payment information | ||
Fingerprints and voiceprints | ||
Browsing history, search history, online | ||
Device location | ||
Images and audio, video or call recordings created in connection with our business activities | ||
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | ||
Student records and directory information | ||
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | ||
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A –
As long as the user has an account with us
- Category B –
As long as the user has an account with us
- Category
C – As long as the user has an account with us
- Category
D – As long as the user has an account with us
- Category
F – As long as the user has an account with us
- Category
H – As long as the user has an account with us
- Category
K – As long as the user has an account with us
- Category
L – As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
- Social media cookies
- Beacons/Pixels/Tags
- Click redirects:
Affiliate Links .
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:How to Exercise Your Rights
To exercise these rights, you can contact us Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at California
California Civil Code Section 1798.83, also known as the 13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Cookie Policy
COOKIE POLICY
What are cookies?
Why do we use cookies?
How can I control cookies?
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.Name: __cf_bm Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. Provider: .kit.com Service: CloudFlare View Service Privacy Policy Type: http_cookie Expires in: 29 minutes Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.Name: __Secure-ROLLOUT_TOKEN Purpose: is used by YouTube to manage the phased rollout of new features and updates Provider: .youtube.com Service: Youtube View Service Privacy Policy Type: server_cookie Expires in: 5 months 27 days Name: VISITOR_PRIVACY_METADATA Purpose: to store the user’s cookie consent state for the current domain Provider: .youtube.com Service: Youtube View Service Privacy Policy Type: server_cookie Expires in: 5 months 27 days Name: tk_lr Purpose: This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack Provider: .pockethomeschool.com Service: Jetpack View Service Privacy Policy Type: http_cookie Expires in: 11 months 30 days Name: tk_or Purpose: This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack Provider: .pockethomeschool.com Service: Jetpack View Service Privacy Policy Type: http_cookie Expires in: 1 year 1 month 4 days Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.Name: __stid Purpose: The __stid cookie is set as part of the ShareThis service and monitors user-activity, e.g. Web pages viewed, navigation from page to page, time spent on each page etc. Provider: .sharethis.com Service: ShareThis View Service Privacy Policy Type: server_cookie Expires in: 11 months 30 days Name: _pk_id# Purpose: Enables collection of statistics on user visit to the website anonymously. Information collected include pages read, average time spent and the number of visits. The default validity of this cookie is 1 year. Provider: pockethomeschool.com Service: Piwik Analytics Platform View Service Privacy Policy Type: http_cookie Expires in: 1 year 27 days Name: _pk_ses# Purpose: Tracks the pages requested by the visitor in a session for use by Piwik Analytics Platform. It last for 30 minutes. During this time the cookies keep the session active. Once they are inactive, the session is ended. However, the time can be changed. Provider: pockethomeschool.com Service: Piwik Analytics Platform View Service Privacy Policy Type: http_cookie Expires in: 29 minutes Name: g.gif Provider: pixel.wp.com Type: pixel_tracker Expires in: session Name: tk_r3d Purpose: The cookie is installed by JetPack. Used for the internal metrics fo user activities to improve user experience Provider: .pockethomeschool.com Service: Jetpack View Service Privacy Policy Type: http_cookie Expires in: 2 days Name: NID Purpose: Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days Provider: .google.com Service: Google View Service Privacy Policy Type: server_cookie Expires in: 6 months Name: _ga_# Purpose: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions Provider: .pockethomeschool.com Service: Google Analytics View Service Privacy Policy Type: http_cookie Expires in: 1 year 1 month 4 days Name: _ga Purpose: Records a particular ID used to come up with data about website usage by the user Provider: .pockethomeschool.com Service: Google Analytics View Service Privacy Policy Type: http_cookie Expires in: 1 year 1 month 4 days Name: s7 Purpose: Gather data regarding site usage and user behavior on the website. Provider: .pockethomeschool.com Service: Adobe Analytics Type: http_cookie Expires in: 11 months 30 days Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.Name: lastExternalReferrer Purpose: Detects how the user reached the website by registering their last URL-address. Provider: pockethomeschool.com Service: Meta Platforms, Inc View Service Privacy Policy Type: html_local_storage Expires in: persistent Name: sbjs_first Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: session Name: sbjs_udata Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: session Name: sbjs_current_add Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: session Name: sbjs_session Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: 29 minutes Name: VISITOR_INFO1_LIVE Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. Provider: .youtube.com Service: YouTube View Service Privacy Policy Type: server_cookie Expires in: 5 months 27 days Name: sbjs_current Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: session Name: YSC Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. Provider: .youtube.com Service: YouTube View Service Privacy Policy Type: server_cookie Expires in: session Name: sbjs_migrations Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: session Name: sbjs_first_add Purpose: Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Provider: .pockethomeschool.com Service: WooCommerce View Service Privacy Policy Type: http_cookie Expires in: session Name: lastExternalReferrerTime Purpose: Detects how the user reached the website by registering their last URL-address. Provider: pockethomeschool.com Service: Meta Platforms, Inc View Service Privacy Policy Type: html_local_storage Expires in: persistent Name: _fbp Purpose: Facebook tracking pixel used to identify visitors for personalized advertising. Provider: .pockethomeschool.com Service: Facebook View Service Privacy Policy Type: http_cookie Expires in: 2 months 29 days Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.Name: foobar Provider: pockethomeschool.com Type: html_local_storage Expires in: persistent Name: ckid Provider: pockethomeschool.com Type: html_local_storage Expires in: persistent How can I control cookies on my browser?
What about other tracking technologies, like web beacons?
Do you use Flash cookies or Local Shared Objects?
Do you serve targeted advertising?
How often will you update this Cookie Policy?
Where can I get further information?